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OUR SUCCESS STORIES

Enhancing Operational Efficiency with AI-Driven Solutions for A Big4 Company in Singapore

Industry
Audit
Services Offerings
Clientls Location
Singapore
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Introduction

A big four company in Singapore, a member firm of one of the world’s largest professional services networks, provides audit, tax, and advisory services across a variety of industries, including financial services, technology, healthcare, and manufacturing. Based in Singapore, the organization delivers innovative solutions to both private and public sector clients.

When faced with a business need to enhance support and functionality through AI-driven automation, they sought a trusted partner capable of delivering cutting-edge AI solutions. TECHVIFY was selected for our expertise in AI engineering, automation testing powered by AI techniques, and our ability to integrate seamlessly within an Agile framework to deliver results effectively.

Business Challenges

They aced a growing demand to automate and streamline internal processes by integrating AI-powered chatbots across multiple applications. Their existing systems lacked the functionality to efficiently provide enhanced support, and the manual testing processes were resource-intensive and prone to delays.

The key challenge was to deliver scalable, AI-driven solutions that could be seamlessly integrated with their current systems, enabling both automation testing and customer-facing chatbot functionalities.

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High-Level Solution Design

We designed a high-level solution focused on scalability, reliability, and integration. The architecture centered around two key components:

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AI-Driven Chatbot Solution

AI-Powered Automation Testing Solution

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Results and Outcomes

The solutions we implemented delivered measurable benefits:

Key Metrics of Success 

Solution Benefits

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Feedback and Testimonials

Stakeholder Testimonial

“The project team members have received high praise from the client for their supportive and proactive approach, offering numerous valuable proposals for the product development process. The project was delivered on schedule and completed within the deadline.”

Conclusion 

TECHVIFY’s expertise in AI engineering and Azure DevOps, combined with our ability to integrate seamlessly within an Agile framework, made us the ideal partner for them. Our Offshore Development Center provided access to top-tier resources, delivering tailored solutions that exceeded expectations.

By automating testing processes and embedding AI chatbots, we enabled them to achieve significant efficiency gains and scalability, driving their digital transformation journey forward.

Get a free consultation from our experts by contacting us.

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