Techvify AI Document Platform Delivered 88% Faster Paperwork For Finnish Logistics Leader

The full case study is displayed below the introductory section!

Introduction

A Finnish freight forwarder running road and short-sea consignments across the Nordics and Baltics was still moving its paperwork by hand. Every shipment carried six or more documents in mixed languages, and the EU's eFTI regulation was about to make electronic freight data the standard the whole market files against.

Challenges

Manual document handling had become the constraint on every sailing, with each shipment absorbing hours the schedule did not have.

• Six documents per shipment, keyed by hand with a consignment note alone taking eight to twelve minutes to enter
• Customs deadlines falling an hour before the border where a rejected filing leaves the consignment uncovered until it is sent again
• Mixed-language paperwork on a single lane in Finnish, Swedish, Estonian and German, with the two fields that drive the declaration usually handwritten
• No single source for a disputed value once the same figure appeared on an invoice, a packing list and a consignment note

Solutions

We built the operator's document layer end to end: intake, AI extraction with confidence scored per field, normalisation into the eFTI common data set, and a machine-to-machine handoff to the national gate.

• Field-level confidence scoring so 40 of 42 fields clear without a click and only the values the model cannot sign off reach a person
• One record of 61 elements merging six documents and aligned to UN/CEFACT, each element traceable to the numbered box it came from
• Machine-to-machine filing sending declarations straight to the national gate, with every authority disclosure logged against the elements released
• Accuracy measured per document language rather than as one average, which is the only reason the two difficult languages were visible at all

As a result, document handling fell from two hours forty minutes per shipment to nineteen minutes of exception handling, 99.1% of declarations now file inside the window, and one clerk clears 3.4× the shipments per day.

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